Running a business in Zimbabwe
Plain answers to the problems that cost Zimbabwean businesses money.
The sale you lost at 9pm: WhatsApp messages nobody answered
Customers message businesses on WhatsApp at all hours. Most messages sent after closing get no reply until the next day, and many never get one. What that costs, and how to stop it.
Read more →Busy every day, but is the business making money?
Many Zimbabwean SMEs run on cash in the drawer and a feeling. Without live numbers you cannot see which products make money, who owes you, or whether last month was better than this one.
Read more →You do not need a website to sell online in Zimbabwe. You need WhatsApp to work harder.
Most of your customers are on WhatsApp, not browsing web shops. Selling online here means a catalogue they can open in the chat, an order that takes itself, and a payment they can make without a card.
Read more →Stock that disappears: the leak most shops never measure
Between the delivery and the till, stock goes missing through miscounting, wrong prices, giveaways and theft. Shops that do not count do not know how much. Here is how counting becomes automatic.
Read more →When the power goes, does your till stop selling?
Load shedding does not stop customers arriving. A till that needs the internet to ring up a sale stops, and the notebook takes over. Here is how the point of sale keeps working and catches up on its own.
Read more →School fees that collect themselves
Most schools chase fees with printed circulars, phone calls and a bursar's memory. Invoices per pupil per term, WhatsApp reminders to parents and instant receipts change the arrears picture within a term.
Read more →ZIMRA fiscalisation for a small shop, without the hardware headache
Fiscalised invoices are required, and the traditional route is a fiscal device, a technician and a monthly bill. Here is how a shop meets the requirement from the same till it already uses.
Read more →Empty chairs: the appointments that never turned up
A clinic with a paper diary loses hours to patients who forgot, double-booked slots and phone calls the receptionist cannot take while checking someone in. Booking and reminders on WhatsApp change the day.
Read more →Does school management software improve academic results?
An honest answer to the question hundreds of school heads ask. The software does not teach. It gives the office its time back, gets fees in, and keeps every parent informed, and those things do reach the classroom.
Read more →Does practice management software improve patient care?
It does not diagnose or treat. It gives the doctor a complete record at the moment of the consultation, the front desk a diary that fills itself, and the patient a channel that answers. Here is what that is worth.
Read more →How much does EasyBiz cost per month, and is there a free trial?
The two questions we get first, answered plainly. Packages by industry from $15 a month, what is in each, what setup costs, and why we run an open demo instead of a trial.
Read more →Internet, cameras, door access and member billing: one supplier for a gym
A gym owner in Chadcombe asked for internet for 25 users, ten outdoor cameras, biometric access and something to bill members. Here is how that comes together, and what to have ready before asking for a quote.
Read more →If someone sends you an EcoCash code to pay Africom or EasyBiz, it is a scam
Customers have been sent USSD codes and personal EcoCash numbers by people claiming to be Africom. Here is how we do take payment, how we never do, and what to do if you have already paid.
Read more →Want to supply Africom or resell EasyBiz? Here is where to go
Supplier pitches and partnership proposals often arrive in the sales WhatsApp, where they get a sales answer. This page routes them: procurement for suppliers, the Channel Partner Programme for resellers.
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